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Management of Direct Sales and Wine Clubs
Ongoing Program Management
- Maintenance of customer database and Wine Club
- Order Processing
- Management of customer service email
- Phone support for customer service
- Coordination of fulfillment for direct sales
- Management of wine inventory and allocations for Wine Club and Direct Sales
Compliance Reporting
- Monthly sales reporting for compliance
- Preparation of monthly integration with ShipCompliant and other online compliance software
Printed Materials
- Development of printed materials including Wine Club newsletters and direct mail pieces
Reporting
- Preparation of Monthly Wine Club and Direct Sales Reports, with prior month and year comparisons
- Statistic reporting on online visits and sales; email campaign tracking
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